Terrible. The driver did not know the directions to our house, so I pulled up Googlemaps to navigate. He ignored my directions, took us far out of our way, made frequent wrong turns, and became combative with us by the end of the trip. While he did get us home eventually, we began to worry for our safety. Never again will I take this service.
I used your service twice and was very pleased all around. However, when I called you from the Saratoga train station last evening i was unable to get through to you and finally gave up after 45 minutes. When I called today to find out whether you were still in business I was again put on hold for 15 minutes until I spoke to your dispatcher who was very rude. I am disappointed in this change in service and hesitate to use you again or to recommend you.
Dispatchers don't log your calls and leave to hanging. They even have the nerve to be rude. They tun late or forget you all together.charge 3 different prices for same trip. Then give you excuses for the 3 different prices! Most of the drivers are really nice. Get it together dispatch !
I will never use this taxi company ever again. The driver was extremely rude and when I tried to complain to management they hung up on me. I am a very well known person in this town and I will tell everyone I know about this and tell them not to use this taxi company.