{"id":15347,"date":"2014-07-09T19:39:58","date_gmt":"2014-07-09T23:39:58","guid":{"rendered":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2014\/07\/technology-and-new-products-change-how-plumbers-do-business.html"},"modified":"2014-07-09T19:39:58","modified_gmt":"2014-07-09T23:39:58","slug":"technology-and-new-products-change-how-plumbers-do-business","status":"publish","type":"post","link":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2014\/07\/technology-and-new-products-change-how-plumbers-do-business\/","title":{"rendered":"Technology And New Products Change How Plumbers Do Business These Days"},"content":{"rendered":"<p>By Jill Nagy<\/p>\n<p>&#8220;The trade I learned is no longer around,&#8221; said<br \/>\nChris Cocozzo, co-owner of Boyce and Drake<br \/>\nPlumbing in Saratoga Springs. Plastic pipe has<br \/>\nreplaced lead, brass and copper and everything<br \/>\nseems to have a computer imbedded in it.<\/p>\n<p>Roy Lance of Lance Plumbing, also in<br \/>\nSaratoga Springs, agreed. He also pointed to<br \/>\nthe demand for tankless water heaters as a<br \/>\nmajor recent change in his business. These<br \/>\ndevices heat water only when someone turns<br \/>\non a hot water faucet, rather than storing hot<br \/>\nwater in a tank, thereby saving both water and<br \/>\nthe energy used to heat it. He estimates the<br \/>\nsavings in gas at 50 percent.<\/p>\n<p>The plastic piping, referred to as PEX water<br \/>\nlines, is light, durable and easy to work with.<br \/>\nIt doesn&#8217;t corrode and has enough &#8220;give&#8221; in it<br \/>\nto expand without breaking if the water inside<br \/>\nfreezes. Most significantly, it avoids the danger<br \/>\nof lead getting into drinking water.<br \/>\n In addition,<br \/>\nthe piping is color-coded, red for hot water and<br \/>\nblue, for cold. it has become fairly standard,<br \/>\naccording to both plumbers.<\/p>\n<p>Cocozzo noted that all plumbing is required<br \/>\nto be lead-free within six months. People are<br \/>\nconverting to brass, copper and, increasingly,<br \/>\nplastic. Both material and labor costs are lower<br \/>\nwith plastic, he pointed out, estimating that<br \/>\nit takes about four hours to install 100 feet of<br \/>\ncopper pipe but only one hour to install 100<br \/>\nfeet of plastic.<\/p>\n<p>The PEX installation tool resemble a cordless<br \/>\ndrill with a device at the end to crimp<br \/>\nthe pipe. Gone are the days of soldering irons,<br \/>\nwelding torches, and heavy pipe wrenches.<\/p>\n<p>&#8220;It has taken some of the craftsmanship<br \/>\nout of the plumbing industry,&#8221; Cocozzo said,<br \/>\nand reduced the time needed to learn the<br \/>\ntechniques of plumbing. &#8220;Once you have the<br \/>\nrequired tools and learn to use them, anyone<br \/>\nwho can drill a hole can run a pipe. if you can<br \/>\ndo the old-fashioned style of plumbing, you can<br \/>\nlearn the new systems pretty quickly.&#8221;<\/p>\n<p>Despite the relative ease with which someone<br \/>\ncan learn to use the new material and tools,<br \/>\nCocozzo cautioned, there is more than that to<br \/>\nbecoming a successful plumber. When his company<br \/>\nhires a new plumbing technician&#8211;they<br \/>\nnow have one apprentice&#8211;he looks for someone<br \/>\n&#8220;well-versed in multiple trades&#8221; and places<br \/>\ntremendous emphasis on &#8220;customer service.&#8221; He<br \/>\ninsists that his employees be able to &#8220;carry on a<br \/>\ngood professional conversation&#8221; with customers,<br \/>\na skill tan apprentice develops by accompanying<br \/>\na well-spoken journeyman plumber on jobs.<\/p>\n<p>At the same time, devices like water heaters,<br \/>\nboilers and furnaces are becoming more<br \/>\nefficient. The heat exchangers have been redesigned<br \/>\nand &#8220;everything has become electronic&#8221;<br \/>\nwith embedded computers. The new &#8220;NEST&#8221;<br \/>\nthermostats that &#8220;learn&#8221; and adapt to a homeowner&#8217;s<br \/>\nhabits are increasingly popular, he<br \/>\nsaid. He noted that one customer has remote<br \/>\naccess to his NEST system and can monitor the<br \/>\ntemperatures in his Saratoga home from his<br \/>\nwinter residence in Florida&#8211;and alert Cocozzo<br \/>\nwhen he detects a problem.<\/p>\n<p>&#8220;We are always learning and training as<br \/>\nsystems change,&#8221; said Cocozzo. computer programming<br \/>\nhas become a new plumbers&#8217; skill.<br \/>\nEverything that consumes energy will have<br \/>\nupgraded smart boards for greater efficiency.<br \/>\n&#8220;For a lot of us, the learning curve is huge.&#8221;<\/p>\n<p>Boyce and Drake have nine technicians on<br \/>\nstaff, including his partner and co-owner, Jay<br \/>\nKelsey. Someone is on call at all times because<br \/>\n&#8220;nothing breaks between 8 o&#8217;clock and 4:30.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Jill Nagy &#8220;The trade I learned is no longer around,&#8221; said Chris Cocozzo, co-owner of Boyce and Drake Plumbing in Saratoga Springs. Plastic pipe has replaced lead, brass and copper and everything seems to have a computer imbedded in&#8230;<\/p>\n","protected":false},"author":121,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[57,115],"class_list":["post-15347","post","type-post","status-publish","format-standard","hentry","category-business-reports","tag-business-news","tag-saratoga-springs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Technology And New Products Change How Plumbers Do Business These Days - Saratoga Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2014\/07\/technology-and-new-products-change-how-plumbers-do-business\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Technology And New Products Change How Plumbers Do Business These Days - Saratoga Business Journal\" \/>\r\n<meta property=\"og:description\" content=\"By Jill Nagy &quot;The trade I learned is no longer around,&quot; said Chris Cocozzo, co-owner of Boyce and Drake Plumbing in Saratoga Springs. 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