{"id":40682,"date":"2025-05-22T10:04:57","date_gmt":"2025-05-22T14:04:57","guid":{"rendered":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/?p=40682"},"modified":"2025-05-22T10:04:57","modified_gmt":"2025-05-22T14:04:57","slug":"tech-company-cb20-moves-into-broadway-office-builds-on-rapid-growth-and-hiring-surge","status":"publish","type":"post","link":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2025\/05\/tech-company-cb20-moves-into-broadway-office-builds-on-rapid-growth-and-hiring-surge\/","title":{"rendered":"Tech Company cb20 Moves Into Broadway Office, Builds On Rapid Growth And Hiring Surge"},"content":{"rendered":"<p>The IT and managed services firm cb20 purchased Suite 101 at 268 Broadway, just south of Congress Park, and moved in at the end of April.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>According to CEO and president Chris Pickett, this 30-year-old company was rebranded in 2020 when he acquired it, fueling its growth and the need for larger spaces for employees and clients.<\/p>\n<p>Five years ago when Pickett and his co-owners moved the business, then named Computer Professionals International, from Schenectady to Federal Street in Saratoga, there were 20 on staff. This year the count will surpass 100, he said.<\/p>\n<p>Moreover, while the average IT competitor has an average growth rate of five or six percent annually in terms of gross revenue, Pickett said cb20 is growing well over 50 percent a year.<\/p>\n<p>Purchasing both their office and warehouse spaces was central to the company\u2019s \u201cplan for a more permanent solution,\u201d said Pickett.<\/p>\n<p>\u201cWe have a commitment to long-term growth, and owning rather than leasing properties means we are here to stay,\u201d he said.<\/p>\n<p>Continuum Commercial Realty was the buyer\u2019s representative on the purchase of the warehouse on 9 Old Stonebreak Road in Malta this January, said Pickett.<\/p>\n<p>cb20 is a technology firm that has responded to the needs of businesses for more cloud based services, which is reflected in its name change in 2020. It is \u201ca \u2018people first culture,\u2019 because in the IT and audio visual industry, the people make it happen every day,\u201d Pickett said.<\/p>\n<p>\u201cThe service of our people is the foundation of our being able to acquire new customers and take market share from our competition to drive our growth,\u201d he said.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p><span class=\"Apple-converted-space\"><span class=\"\"><b><span class=\"s1\"><span class=\"s2\"><!--more--><\/span><\/span><\/b><\/span><\/span>Customers are one of two different types and both are growing. There is a group of large Fortune 500 companies for whom the company does specific things that its internal IT department does not.<span class=\"Apple-converted-space\">\u00a0 <\/span>The other is the group of Capital Region companies who outsource all IT services to cb20.<\/p>\n<p>Technology and the ways businesses use technology are in constant change, and Pickett said that delivering services \u201cthat are different from what customers were receiving allows the company to compete and grow.\u201d<\/p>\n<p>\u201cLike everybody, we use technology for communication, as well as to support the remote hybrid workplace we have,\u201d he said.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u201cWe\u2019re also using all our tools to support ourselves and protect ourselves from all the cybersecurity risks out there, which everybody should be worrying about because they are real,\u201d he said. \u201cAnd we do the same for our customers through the work we do every day.\u201d<\/p>\n<p>In 2024, cb20 began investing in the New England market, and now plans to have a satellite office in the Boston area sometime during the second half of this year, he said.<\/p>\n<p>Pickett said they are always recruiting staff to support both the Saratoga and Boston-based offices. The firm won a Best Place To Work designation from Albany Business Review every year from 2019 through 2024 and a Top Place To Work award from Times Union from 2021 through 2025.<\/p>\n<p>\u201ccb20 has a tagline, \u2018An Experience Above,\u2019 and that\u2019s what we are trying to make this place for our customers, our employees, and for the community where we serve and live,\u201d he said.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u201cWe want to be different and be a place people are proud to work at,\u201d he said. \u201cIn the culture we have created, we listen to them and they are not afraid to speak their ideas. They will be heard.\u201d<\/p>\n<p>Pickett also said the firm \u201ctries to do what we say we are going to do every single day,\u201d<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Learn more at cb20.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IT and managed services firm cb20 purchased Suite 101 at 268 Broadway, just south of Congress Park, and moved in at the end of April.\u00a0 According to CEO and president Chris Pickett, this 30-year-old company was rebranded in 2020 when he acquired it, fueling its growth and the need for larger spaces for employees [&hellip;]<\/p>\n","protected":false},"author":89,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-40682","post","type-post","status-publish","format-standard","hentry","category-business-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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