Skip to main content
3065 NY-50
Saratoga Springs, NY 12866

Events

Is this your business? If so, login to add your events!


Read Reviews

7 reviews from our community

good selection
nice toys

good to see video games are back in the wilton mall!

Wilton mall seems to be dying but Insane Games is growing in getting more stuff cool

Decent selection, glad a video game store is back in the mall.

Trade ins are above game stop but nothing spectacular

Great Pop selection, Chases and POP's that aint in circulation!
Some of the workers very quiet,

But they stand by there prices and provide good service.

Extreamly poor business practices at management level.

I made a puchace in upwards of $300 on 6/1 with the selling point of the game i was looking for could be ordered and shipped to store ready for pickup approximately 3 days from point of purchase.

After 2 weeks from point of purchase and being told at 2 separate occasions the game would be in (1 over phone, 1 in person) i decided to go in store to request my money back for the game I'd ordered and never received, also to have the game controller i was sold replaced because it wouldn't take a charge. 6/19

I did receive a replacement controller, in store staff was very friendly and helpful to the best of their ability.

Now as far as the game refund is concerned, management was called due to the in store staff being unable to handle such a task.

When told the game would be in the following day with the store owner, I advised them i had already gone ahead and purchased the game elsewhere due to it being 2 weeks since they were supposed to have had it in store for me and would simply like my money returned for the item I'd never received.

This is when, over the phone, security was being threatened against us, the store ratings being boasted about and all around general rudeness pursued from the general manager/co owner, Dan Shevlin.

All because we simply wanted the money returned for an item that we had been promised weeks before.

We were offered only in store credit, for a product that has never even touched my hands, that gave them a sale of close to $300 (game itself was less than $35)

After the phone call it seemed the staff in store were even more baffled by what had transpired, especially the threat of security being called, than we were.

I will never shop at this store, insane games in Wilton Mall, again nor will i ever advise any of my peers to do so after this horrific lack of professionalism.


Saratoga.com Events

  • MLK Saratoga's 2021 Dr. King Celebration Weekend
    Today until Monday, Jan 18, 2021
    Please join us for MLK Saratoga's 6th Annual Dr. King Celebration Weekend, Friday, January 15, 2021 through Monday, January 18, 2021. This year's theme is "Let's Talk Saratoga! - Changing...
  • Open Art Saturday & Sundays
    Today
    Special during Open Art Studio this month: Paint one of the featured CANVAS PAINTINGS for only $16! All other paintings $20. All ages. On Thursdays, seniors paint choice for $15!
  • Winter Discovery Walk at Wilton Wildlife Preserve
    Today
    Join Wilton Wildlife Preserve for a guided hike all about winter exploration and discovery. Look for animal tracks and learn about different plant and animal adaptations for winter survival. Meet...
  • Morning Meditation
    Monday, Jan 18, 2021
    Start the day feeling centered, connected and present with this meditation with host Karen Carey, founder of Ruby Red Road. We'll start with an inspiration, have a 10-minute meditation experience...
  • Open Art Saturday & Sundays
    Monday, Jan 18, 2021
    Special during Open Art Studio this month: Paint one of the featured CANVAS PAINTINGS for only $16! All other paintings $20. All ages. On Thursdays, seniors paint choice for $15!
  • Saratoga's Best Happy Hour
    Monday, Jan 18, 2021
    Happy Hour Noon - 6:00 P.M.
  • Winter Discovery Walk at Wilton Wildlife Preserve
    Monday, Jan 18, 2021
    Join Wilton Wildlife Preserve for a guided hike all about winter exploration and discovery. Look for animal tracks and learn about different plant and animal adaptations for winter survival. Meet...
  • Create 2021
    Monday, Jan 18, 2021
    I believe that with a clear vision, a consistent plan of action, and the willingness to show up for yourself, you WILL create the life and business you really want.
  • Roots of Black Music in America With Karlus Trapp (Virtual)
    Monday, Jan 18, 2021
    Children and their families are invited to join educator and performer Karlus Trapp as he celebrates Martin Luther King Day by taking you on a joyful 100-year interactive journey, tracing...
  • Saratoga's Best Happy Hour
    Tuesday, Jan 19, 2021
    Happy Hour Noon - 6:00 P.M.
See all events

What's New on Saratoga.com

NYRA Receives Approval to Begin a Major Renovation Project at the Oklahoma Training Track
January 15th, 2021
Watching the morning workout sessions at the Oklahoma Training Track is one of the best parts of Saratoga’s horse racing season, but this year, the track will look a little different. The New York Racing... Continue Reading »
From Hot Fudge to Cold Weather Winter Fun, See What’s Happening in Saratoga
January 15th, 2021
Whether you’re looking for socially distanced events and activities or want to know what’s happening in Saratoga these days, then you’ve come to the right place. We’ve highlighted a sweet chocolate shopping event, winter hikes... Continue Reading »
Want to Beat the Winter Blues? Try Snowshoeing at Camp Saratoga, Visit the Farmers Market, and More
January 8th, 2021
Winter is a wonderful time of year, whether you enjoy downhill skiing, cross-country skiing, snowshoeing, or even sledding. One of the top places for cross-country skiing and snowshoeing near Saratoga is Wilton Wildlife Preserve &... Continue Reading »
Find New Year’s Activities, Enjoy Winter Fun, and Read About Other News From Saratoga
December 30th, 2020
2021 is finally here, and we’ve rounded up some of the latest events and news from around Saratoga. Learn about first day hikes, a virtual New Year’s 5K, recreational programs, and more. Enjoy a First... Continue Reading »
Saratoga News/Events Roundup: Last-Minute Shopping Opportunities, Things to Do & More
December 17th, 2020
Whether you love snow or the holidays, Saratoga is a wonderful place to be this time of year. Take a moment to read about some of the region’s holiday events, early winter activities, and other... Continue Reading »
Visit The What's New Blog on Saratoga.com