Category Archives: Banking / Asset Managment

By Jill Nagy

Area banks have been upgrading their online and digital services but the big push in 2020 appears to be administering Payroll Protection Plan (PPP) small business loans.

“It was an all-hands-on-deck situation; we recruited everyone to help out,” recalled Charles Wait Jr., president and CEO of Adirondack Trust Co. The bank processed $100 million worth of loans in the first round and he expects another $50 million during the second round. “It’s been an interesting 12 months,” he reflected.

Similarly, Marc Monahan, Glens Falls and Saratoga regional executive for NBT Bank, welcomed the PPP program as a way to stay in connection with existing customers as well as a way to bring in new ones.

“They need an account with us but they can open an account and apply for a loan on the same day,” he said. NBT has a dedicated website for PPP loans and, according to Monahan, they processed more than 3,000 applications last spring. 

“The past year has altered how we communicate with our customers,” Monahan said.

NBT has enhanced its mobile banking services, including mobile deposit (deposit checks using the camera on your smart phone), online payment services, and online bill paying. The drive-throughs are open and customers can visit the bank lobbies by appointment. However, he finds that customers increasingly prefer using electronic services.

By Jill NAgy

A new Glens Falls branch of Adirondack Trust Co. is nearing completion at the corner of Main and Pine Streets.

The branch will be a two-story building with a drive-through window and plenty of parking, according to Charles Wait Jr., the bank’s president and CEO.

The building will replace the current branch on Maple Street. That branch will remain open until the new building is ready, probably in mid-April, Wait said.

The present location does not allow for a drive-through and there is limited parking.

The added space at Main and Pine will allow Adirondack Trust  to provide additional services. For example, Wait said, loan or mortgage officers can be posted there.

A ribbon cutting is planned, along with grand opening promotions in partnership with other businesses.

By Lisa Balschunat

In September 2020, to assist small businesses affected by coronavirus restrictions, the U.S. Department of Commerce’s Economic Development Administration  invested $22.8 million through the Coronavirus Aid, Relief and Economic Security (CARES) Act funding that created a revolving loan pool to help small businesses.

For the past six months, $2.94 million of those funds have been managed in the north country by the Lake Champlain-Lake George Regional Planning Board (LCLGRPB). 

Planning Board Director Beth Gilles said there is plenty of money still available for small businesses in the eight-county area of Clinton, Essex, Hamilton, Jefferson, Lewis, St. Lawrence, Warren and Washington counties. Funds target working capital projects, equipment, and purchases related to COVID-19 issues, such as personal protective equipment (PPE) and facility upgrades.

Entrepreneurs and small business owners who may be retooling their business models could benefit from the CARES dollars. 

“A restaurant owner who expanded seating with outdoor dining in the parking lot last summer might now decide permanent outdoor seating would be good for business. This loan program could cover that,” Gilles said.

Charles V. Wait, Adirondack Trust Company’s Chairman of the Board of Directors announced a senior leadership appointment and an officer promotion within the bank’s management team.
Charles V. Wait, Jr., has become the organization’s new President and CEO, an appointment that was approved by the Board of Directors, effective February 12, 2020. Mr. Wait, Jr. succeeds Stephan R. von Schenk, who acted as the Adirondack Trust Company President since 2014 and CEO since 2017.

By Jill Nagy
Some investors may be panicking, but at least two local brokers are keeping their cool, advising a wait-and-see approach to managing assets.
“Focus on the big picture and don’t react to every headline that comes up,” said Ryan Bouchey, CFP and a vice president at Bouchey Financial Group, on the first day of the market decline in response to news of the coronavirus, which has caused the stock market to plunge.
“It’s still a strong economy and most clients are fairly optimistic,” said Steve Kyne CFP and partner at Sterling Manor Financial. His independent financial planning company has been around since 2006. There have been ups and downs, he said, “We’ve weathered our share.”

By Jill Nagy
Adirondack Trust Co. is planning to construct a new branch office at 79 Main St. in Queensbury. It will replace the present branch on Maple Street in Glens Falls.
Construction will begin as soon as the weather allows, according to Charles Wait Jr., president and CEO.
“We are stymied by the weather. It’s not exactly the best weather to be digging,” he said. Once construction can begin, they are “targeting an eight-month schedule.”
The new branch will be a two-story building with a lot of glass and open space. It will include a drive-through teller window and a drive-up ATM, neither of which are available at the Glens Falls branch.

By Jill Nagy
Customer service is important to any business, including banks. So keeping up with the latest in technology is important, as banks compete to retain and draw customers.
Online apps that allow customers to make deposits, move money to other people’s accounts, as well as check their own accounts; ATM’s that accept cash deposits and return a photographic record of a check deposit; and branches smaller and more streamlined that offer a range of financial services, including insurance and investment services, are all services banks now offer.
To eliminate telephone customers waiting “on hold,” Saratoga National Bank has made employees more available with direct lines and company-issued cellphones. Customers can reach them easily and anytime, said David DeMarco, the bank’s CEO.