Category Archives: Office/ Technology/ E-Commerce

Integrated Staffing Moves New Headquarters To 463 Maple Avenue In Saratoga Springs

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Dhianna Yezzi, in front, co-owner of Integrated Staffing, poses with her staff in front of the company’s new headquarters on Maple Avenue in Saratoga Springs.
©2020 Saratoga Photographer.com

By Jill Nagy
Like many businesses during the corona virus pandemic, Integrated Staffing is having “a weird year,” according to co-owner Dhianna Yezzi. In the midst of it, the company moved from Glens Falls into new, larger space at 463 Maple Ave. in Saratoga Springs.
Integrated Staffing is a locally owned and operated temporary, temporary-to-permanent, and permanent staffing agency.
The new headquarters was once a house. An addition to the front of the building provides office space for five people in an open space off the former front foyer. Construction began before the pandemic but was halted because of it.
“It took about two years, but we finally have our addition,” she said. Its former office at 22 Hudson St. in Glens Falls is currently vacant but “we have the space and can open if needed.”
The company’s Albany satellite office is open by appointment only.

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Business Report: Cybersecurity Is Different, So Treat It So

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Mark Shaw, president and CEO of Stored Technology Solutions Inc. (StoredTech).

By Mark Shaw
Businesses are starting to wake up to the growing need for cybersecurity. Your worlds have changed, and everyone rushed on day one in April to take their computers home, get VPNs set up and now you are in a mixed state.
Some staff are home, others are in the office full time, others swing in and out of the office on a flexible schedule. This has produced some wonderful changes in the way we work; it has also provided cyber criminals a series of new methods to attack.
What we are seeing is a growing need to treat cybersecurity differently. This is not an IT problem. Your internal or external technology resources should not be the same. You need to consider a clear separation of church and state in your organization.
Why? I`m sure you are asking why would you need a second company involved in your day to day technology? I have an IT team, why do I need someone else? I have an outsourced IT firm, why wouldn’t they be good enough? Let`s spend a few moments and discuss the rationale for having a separate and completely distinct cybersecurity firm.
Would you go to your dentist and ask them to check out a pain in your foot? Would you hand over all cash flow to one person with no oversight? Probably not, right?

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Business Report: October 2020

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Rose Miller is president of Pinnacle Human Resources LLC.

By Rose Miller
As fall and winter approach, employers will not only have to plan for the on-going pandemic, but they must also address the challenges faced by working parents, a stressed workforce, decisions involving onsite versus a remote workforce and possibly shutting down again.
These decisions involve creating comprehensive and legally compliant policies and procedures.
It is also a time for employers to think about a comprehensive approach to its company’s benefits. Like every aspect of the business, employers need to assess how the pandemic has impacted their entire benefit offering. They need to also consider how new federal and state mandated leaves interplay with paid time off policies and insurance benefits. Based on their findings, they may want to revise what type of benefits are critical to both the company and its employees.
According to the annual MetLife Benefit Trends Survey for 2020, generational demographics show a glimpse on how businesses should revise their benefit offerings and possibly reallocate funds to better meet employee needs.

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COVID Exposure Notification Mobile App Launched By New York, New Jersey Officials

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New York and New Jersey launched COVID-19 exposure notification mobile apps in their respective states that officials claim will serve as crucial tools to supplement the effort to trace and contact individuals subject to a COVID exposure.
The apps, COVID Alert NY and COVID Alert NJ, notify users of potential COVID-19 exposure while maintaining user privacy and security.
The states join Pennsylvania and Delaware in creating a regional COVID Alert app network that operates across state lines to stop the spread of COVID-19. Connecticut has also will launch the Exposure Notification System in the coming weeks.
The free mobile apps-available to anyone 18 or older who lives, works, or attends college in New York or New Jersey-are available for download from the Google Play Store or Apple App Store.
“We have a very exciting announcement that has taken a lot of work and it’s really creative and smart and I think it can make a big difference. This is a technology-based contact tracing app. Testing is only as good as your contact tracing,” Gov. Andrew Cuomo said. “Testing is to identify a person, so you can isolate and quarantine that person and then find the connections from that person, and that’s contact tracing. We have about 15,000 people statewide who do contact tracing, they call them disease detectives. But we’ve been looking for a technology-based solution. And today, we are announcing an app that you can download for free from the app store called COVID Alert NY.

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Small Businesses Can Use IT Companies To Handle Computer, Network Issues

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by Andrea Palmer
Technological progress continues to enhance business operations. With advances come new pitfalls and opportunities for growth, particularly for the small business owner.
“With the popularity of ‘the cloud’ over the past five years, it’s been an unprecedented time for cloud- or web-based software solutions designed specifically for small businesses to function and remain competitive,” said Carl LeGere, owner of EmpireTech in Queensbury. The company serves many small businesses, with some emphasis on construction and medical areas.
Security is another large issue. LeGere said damage related to cybercrime is projected to hit $6 trillion annually by the year 2021.
“With this trend, it is critical to have a layered approach to cybersecurity,” said LeGere. “This should include training employees in security principles and phishing prevention, using multiple layers to protect your network and cloud data from attack, having a handle on what private or critical information is on mobile devices, and having a way to wipe those devices if they’re lost or compromised.”

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Business Report: Design Trends To Boost Productivity, Satisfaction

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Dorothy Rogers-Bullis is owner and president of drb Business Interiors in Saratoga Springs.

By Dorothy Rogers-Bullis
At some point along the way, the term “trendy” became pejorative—a design concept to be avoided—evoking images of orange shag carpet and Harvest Gold appliances.
When it comes to office design, however, the latest trends aren’t just about flash-in-the-pan materials or color palettes. More often than not, today’s innovations in workplace technology and space planning allow for increased productivity, better ergonomics, and higher employee satisfaction.
Is your workspace keeping up with the times? Here are just a few of the many trends we are seeing in workplace design in 2019.
“Resimercial” style
Increasingly, office workers are seeking the comfortable furniture and settings they enjoy at home, but companies still desire the durability of traditional office products and materials.
Blending residential warmth and familiarity with pragmatic commercial design elements, the so-called “resimercial” trend sits at the intersection of the home and the office. This less formal, highly adaptable style appeals to younger workers, as well as to forward-thinking industries like technology and marketing. It can boost productivity, creativity, and even employee wellness.

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Business Report: Benefits And Perks; Culture Or Hawthorne Effect?

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Jim Marco, president and principal consultant with Saratoga Human Resources Solutions Inc.

By Jim Marco
In the 1920s and 1930s, Elton Mayo conducted a series of experiments at the Hawthorne Electric Plant near Chicago. The study was intended to find out how different aspects of the work environment, like lighting, the timing of breaks and the length of the workday affected worker productivity.
The hypothesis was to see if changes in these environmental factors could increase productivity. The researchers found that productivity increased, for a while, and returned to normal once the experiment was over. This became known as “The Hawthorne Effect.”
We read a lot today about the new workplace; flexible office space, fully stocked kitchens, ping pong tables, bean bag chairs, stand up desks, even bringing dogs to work. Employers are trying to copy the superficial trappings of really successful companies like Google and Apple. They hope that these trappings will create a “culture” that will allow them to achieve some terrific level of success.
It won’t, and these programs will be abandoned, because the companies will not get the desired productivity or engagement boost from their workforces. Like Hawthorne electric, the effect is only temporary.

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Business Report: What New Data Breach Law Means

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Richard Ruzzo is managing partner, COO, of Shepherd Communication and Security.

by Richard Ruzzo
On July 26, the Shield Act was signed into law by Gov. Andrew Cuomo to direct that better security measures and policies are put in place by all business that store, maintain or electronically handle non-public personal information (NPPI) to help protect against hackers obtaining an individual’s personal and private information.
The law is set to take effect March 21.
What determines a breach in a security system?
A breach occurs when one’s NPPI is exposed, made vulnerable or stolen from the host organization by unscrupulous data thieves. The information at risk and covered by the new statue is as follows:
Any data that is compromised and consisting of any combination of; name, Social Security number, driver’s license number or non-driver identification card, account number, credit card number, security access code, password or PIN to a financial account, username/email address with a security question/password and any biometric data information based on unique features that can be viewed digitally.

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Taking IT To Next Level Enables A Company To Use It For Their Competative Advantage

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Allan D. Robison, president and CEO of EXEControl Global Solutions in Clifton Park.
Courtesy EXEControl

By Susan E. Campbell

All business owners look for ways to increase their bottom lines by working smarter and Internet technology often helps them to do just that.

But businesses can rely on technology too much, said Allan D. Robison, president and CEO of EXEControl Global Solutions headquartered in Clifton Park.

“Computer programs are written so that people do the right things at the right time, like order materials before inventory runs out,” said Robison. “But when the software tells you to do something that doesn’t sound practical, someone ought to question it.”

Robison said there was a time in Hershey’s history when its ERP system told the company not to make more chocolate bars.

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Look Of Today’s Office Spaces Features Both Open And Private Spaces, Designers Say

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This is an open office space collaboration area featuring a Rockwell library table and seating by Knoll, available from drb Business Interiors.
Courtesy drb Business Interiors

By Jill Nagy

Today’s offices often combine open areas with private conference space, may be furnished more like a living room or cafe than a traditional office, and allow for people to work either sitting or standing up, according to two Saratoga office designers, Lisa Boyle of the Boyle Group and Dorothy Rogers-Bullis of drb Business Interiors.

Boyle sees a trend toward “well-certified buildings,” similar to LEED-certified but focused on the health needs of the people inside the building.

“It’s a huge trend,” she said.

It may include ergonomically designed chairs, stand-up desks, task lighting that focuses on the work surface, locally controlled heating and cooling, and a lot of greenery. She noted that millenials, who now constitute a third of the workforce, are very concerned about their health and well-being.

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