By Susan E. Campbell
All business owners look for ways to increase their bottom lines by working smarter and Internet technology often helps them to do just that.
But businesses can rely on technology too much, said Allan D. Robison, president and CEO of EXEControl Global Solutions headquartered in Clifton Park.
“Computer programs are written so that people do the right things at the right time, like order materials before inventory runs out,” said Robison. “But when the software tells you to do something that doesn’t sound practical, someone ought to question it.”
Robison said there was a time in Hershey’s history when its ERP system told the company not to make more chocolate bars.