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Category Archives: Office/ Technology/ E-Commerce

Businesses Can Participate In Free Online Cybersecurity Summit Run By U.S. SBA

Posted onOctober 10, 2022

The U.S. Small Business Administration (SBA) announced that it will host a free, virtual National Cyber Summit on Oct. 26 to help introduce American small businesses to tools, tips, and resources to bolster their cybersecurity infrastructure in addition to exploring new trends and challenges entrepreneurs are increasingly facing.

“America’s small businesses are pivoting to digital technologies and online strategies at historic rates to reach new customers and improve operational efficiencies, but that pivot has also exposed them to significant new threats from  ,” said SBA Administrator Isabella Casillas Guzman. 

“Our SBA team has mobilized to support them against these potentially disruptive threats with cybersecurity resources and trainings across our resource partner networks, as well as through our recently launched Small Business Digital Alliance. Launching the SBA’s first cybersecurity summit will help us build on that work and ensure America’s 33 million small businesses and innovative startups can pivot safely online and grow resilient businesses.”

“As our small businesses pivot more and more into cyber space to expand their market, we want to insure that they connect effectively and safely,” said SBA Regional Administrator Marlene Cintron.  “This is a timely and responsive effort for businesses trying to regain and improve market share.”

“We are energized to bring actual solutions to the table for America’s small businesses, which continue to inspire us all with hope and resilience,” said SBA Associate Administrator of the Office of Entrepreneurial Development Mark Madrid.

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Business Report: Technology, Outsourcing Help

Posted onOctober 10, 2022
Mark Shaw, president and CEO of Stored Technology Solutions Inc. (StoredTech)
Courtesy StoredTech

By Mark Shaw

The economy is bumpy, but technology and outsourcing can make it smoother. 

The first thing we all do during uncertain economic times is look for ways to save money and get the most bang for our buck. Just like with anything else, we can seek savings and efficiencies with technology.

All business owners have grown dramatically more dependent on technology to run their businesses, manage their information, and support their remote and onsite workforces. When considering your in-house IT staff, or in many cases what we often call the one-man band, you uncover lack of skills in one area or another. One small team does not possess the knowledge and skills about every aspect of the vastly rapid changing IT world.

Think about the laundry list of items that your in-house IT staff needs to be familiar with to provide daily support for your business. Your IT, telecommunications and security needs go on and on, but below are a few of the items needed to have expertise in:

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M&M Digital Printing Moves To More Spacious Location As The Business Grows

Posted onOctober 10, 2022
Matt Flint Jr., M&M Digital Printing operations manager, and Andrew Shelton, press operator, prepare architectural wide-format prints. Their service area stretches from Albany to Plattsburgh.

By Paul Post

In response to rapid growth, 10-year-old M&M Digital Printing has moved to a spacious new location, giving the firm three times more room to work with.

The business was previously housed in the Seeley Office Systems building, 95 Broad St. in Glens Falls, and began operating out of the former Community, Work & Independence building on Upper Glen St., Queensbury, on Aug. 26.

“At the old location we were packed in like sardines, on top of each other,” said Matt Flint Sr., company owner-founder. “We only had 950 square feet. Here we definitely have room to grow. There’s more space and it makes the work flow easier. Buying capability also opens up because we have more warehouse space. At the old location we could only stock so much paper, which means we had to pay more for smaller volumes. Now we can buy larger volumes, so that brings the cost down.”

A former Web Graphics production manager, Flint launched out on his own after tiring of the corporate world. He and his son, Matt Flint Jr., the operations manager, are two of the firm’s four employees. 

M&M’s small size and state-of-the-art equipment gives it the flexibility to turn jobs around quickly, which has fueled unprecedented sales.

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New York State Names Colin Ahern As Its First-Ever Head Of Cybersecurity

Posted onJuly 11, 2022

Colin Ahern has been appointed as the state’s first-ever chief cyber officer. 

A leading expert in cybersecurity, cyber resilience, and intelligence, Ahern will lead cross-agency efforts to protect New York state from increasingly prevalent and sophisticated cyber threats—working to ensure the security and cyber resilience of the State’s information assets and critical infrastructure and integrity of the state’s information assets.

“New York State is taking an aggressive, nation-leading approach to transforming our cybersecurity infrastructure to combat emerging threats and fortify our information assets,” Gov. Kathy Hochul said. “I am thrilled to appoint Colin Ahern as New York state’s first ever chief cyber officer. In an era of increasingly advanced cyber threats, Colin’s proven expertise and experience in the military, the private sector, and government will be critical to identifying cyber risks, enhancing our defense systems, preventing attacks, and ensuring that New Yorkers and our institutions remain protected.” 

Ahern will oversee all cyber threat assessment, mitigation, and response efforts—working with executive management at every state agency to manage cyber risks and prevent attacks. Ahern will also lead the recently-announced Joint Security Operations Center—a nation-leading, first-of-its-kind hub for cyber threat detection and incident response. Formed by Governor Hochul in February, JSOC will be critical to cyber threat information sharing—effectively linking New York state, New York City, local and regional governments, critical infrastructure stakeholders, and federal partners.

“I am honored to have this opportunity to serve New Yorkers and work with Gov. Hochul and her team to continue to build and enhance our statewide cybersecurity infrastructure,” Ahern said. “This administration is committed to leading the nation on cybersecurity, and I am so excited to join the front lines of that effort.” 

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Essity Study: Post-Pandemic, Workers Expect More Eco-Friendly Office Work Environment

Posted onJuly 11, 2022

U.S. employees have high expectations for green office spaces and expect more eco-friendly practices from their employers, according to new research released by hygiene and health company, Essity, which has nearly 350 workers  at its paper mill in South Glens Falls, its converting facility in Greenwich and its distribution center in Saratoga. 

The company recently conducted a survey of employees who have returned to the office at least part-time since COVID-19 and found that the majority of employees (75 percent) say they want a more environmentally-friendly office.  

The research also found that those surveyed have become markedly “greener” than before the pandemic began. Just over half of employees working from an office (51 percent) say they became more eco-conscious while working from home during lockdown periods. 

Another 46 percent say they feel more aware of how ‘green’ their workplace is then when they worked in the pre-pandemic office.  In fact, more than half (58 percent) feel their office is ‘shamefully eco-unfriendly’, with one-third (34 percent) believing the introduction of eco-friendly practices within their workplace is usually an afterthought.  

“Working from home and in their personal spaces during the pandemic increased employees’ attention on what it takes to create environmentally friendly workplaces and employers should take note – especially those looking to retain and attract talent in this market,” said Don Lewis, president of Essity’s professional hygiene business. “Our research shows that as many as four in ten employees prioritize companies based on their sustainability reputation and actions when looking for a new job. Increasing eco-friendly priorities in the workplace and empowering employees can create a greener office while helping drive employee engagement.”  

The Essity survey found that a majority of employees working in the office (71 percent) feel it is essentially the employees themselves who are leading the charge to make sustainable changes in the workplace rather than management. Over half of employees (51 percent) believe their employers need to better communicate the ways they intend to address sustainability in the workplace. 

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Greenlight Networks Soon To Bring Fiberoptic Internet Service To Clifton Park

Posted onJuly 11, 2022

By Susan Elise Campbell

The fastest internet service available in New York state is now in Clifton Park with plans to grow into other upstate communities, according to Mark Murphy, founder and chief executive officer of Greenlight Networks.

Murphy has a long career in telecommunications and cable services, including building fiber networks around the state and helping start Spectrum’s digital phone business, he said. Now the company he launched in 2011 in the Rochester area is competing for internet customers in the Capital District.

“Greenlight’s high-speed fiber optics network service is five times faster than the incumbent internet cable provider,” Murphy said. “Fiber optics do a fantastic job transferring data efficiently and almost at the speed of light.”

Murphy also said Greenlight costs 25 percent less because there are no contracts, taxes, or hidden fees. 

“We’re simply selling the fastest technology available for $50 a month,” he said.

Fiber internet supports simultaneous high-speed connections across multiple devices. While Greenlight’s target market is fiber-to-home, Murphy said the company is also focusing on small businesses, as the high-speed needs of larger companies and institutions are already being met.

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Public Service Commission Unveils First Statewide Map Of Broadband Infrastructure

Posted onJuly 11, 2022

The state Public Service Commission released a first-of-its-kind, interactive broadband map to provide the most detailed depiction of broadband infrastructure in New York to date. 

The map, along with an accompanying report, is the result of months of field assessments conducted by the commission in the state’s most remote areas, covering more than 80,000 miles. In order to collect accurate data, the commission collaborated with 60 internet service providers and surveyed tens of thousands of New York consumers.

“High-speed internet is more essential than ever to access the basic services and information that we use in our daily lives,” Gov. Kathy Hochul said. “With this mapping in hand, we can see where to direct state and federal broadband funding to connect unserved and underserved areas. This address-specific tool is one we can wield to provide a more accurate depiction of connectivity needs in areas that have been disconnected for far too long.”

Prior to the map’s creation, New York, like most states, relied in part on federal data that only required broadband providers to deliver service to one address in a census block to designate the entire area as served. Officials said by collecting address-level data, New York is now able to depict what locations are served, underserved, and unserved in a more granular way, which will aid in allocating state and federal funding.

To support local efforts to expand affordable and reliable broadband, ConnectALL, housed within Empire State Development, will establish and administer grant programs at the state and federal level to provide funding to plan, engineer, and construct accessible broadband infrastructure. ESD will be the statewide lead for connectivity and coordinating with other state agencies, municipalities and a diverse array of stakeholders in every corner of New York. 

Officials said these efforts will ensure that funding is directed where it is most needed and that every community has the support and resources it needs to connect.

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Business Has Been Good For Companies That Rent Out Office Space For Professionals

Posted onOctober 17, 2021

By Jennifer Farnsworth

The business of providing professionals with a functioning workspace outside of their home or office is a gowing one. While it may be something more and more people are seeking in the wake of COVID-19 and the unanticipated work from the home era, places like Saratoga CoWorks have actually been around for years.

Co-owner Dorothy Rogers-Bullis said her business first began in 2014, and has been thriving ever since.

“We have always been busy. The pandemic didn’t really seem to change that, however we do know that people don’t generally like to work from home. In business, it’s always better to be around others, other professionals, and that is what our business is known for, a place for professionals,” said Rogers-Bullis.

Saratoga CoWorks is a collaborative coworking space for entrepreneurs, professionals, freelancers and startups. They have two locations in Saratoga, with a third in the works. She said the business is not a coffee and hang out space, but instead it is a place known for an atmosphere tailored for those who are looking to get to work in a productive, supportive environment.

“Our goal is to meet the needs of those looking for a place to hold an important meeting, connect with another professional or even just to come in and work on an important deadline,” she said.

In Glens Falls, the work away from home and office workspace has found its way into a business owned by Christy Alexander.

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Local Partnership Offers Computer Coding Education To Unemployed, Underemployed

Posted onOctober 17, 2021

SUNY Adirondack and SaratogaCanCode have joined  forces to offer free computer coding education and training programs to serve unemployed and underemployed New York residents.

Funded through a state Department of Labor grant, the partnership will enable coding instruction in two popular courses—Front End Web Development and Python for Data Analytic —to serve up to 45 people starting Nov. 8.

SUNY Adirondack’s Workforce Readiness Academies Program (WRAP) provides free training opportunities for residents of New York state. Included in the program are customized services based on participant need, such as career coaching, academic advising, job-search skills, and accessing resources such as emergency child care and technology support.

The 12-week computer coding programs are offered virtually through SaratogaCanCode, which is part of CanCode Communities, a nonprofit organization dedicated to building a trained software workforce throughout upstate New York and beyond.

“We’re seeing such success with the summer cohort of students who are about to finish their IT boot camp training,” said Caelynn Prylo, Assistant Dean for Continuing Education and Workforce Innovation at SUNY Adirondack. “This program is truly transformational for the participants. With the workforce changes we’ve seen over the past year, more people than ever can benefit from this high-impact training program, expanding their skills and securing employment in a high-demand field and strengthen our region’s pool of trained, talented tech professionals.”

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BankWise Rolls Out ‘Happy Banker,’ A Program That Integrates Operating Systems

Posted onOctober 17, 2021

BankWise Technology has introduced Happy Banker, a software solution for banks and credit for use with their core processing system and their daily banking operations.

These modules help banks leverage and enhance their core system for certain tasks and can save them time and money, the company said.

BankWise Technology is headquartered in Saratoga Springs.

Happy Banker is a suite of modules that seamlessly integrate with a bank’s core operating system to assist in streamlining certain daily compliance and operational tasks. The modules are “plug n play” and can be combined or used individually.

Currently there are four modules: customer verify, high risk customer monitor, debit card dispute case management and overdraft review. Banks and credit unions must adhere to a strict set of regulations to maintain the safety and integrity of their customers and their bank in a rapidly changing environment. These modules help banks manage certain tasks in operational areas, like deposit operations and compliance, thereby increasing efficiencies and improved customer service.

Happy Banker also offers a variety of hosting options. Banks can host the software on their own server, in the cloud or on BankWise Technology’s secure cloud platform.

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