Chimney Heroes, a chimney services company based in Ballston Spa, has been experiencing a series of growth spurts over the past several years, according to president Jamie Wallace.
The COVID-19 pandemic has changed how people live in their homes. In turn, the home services industry has experienced a lot of record-breaking growth, he said. The latest iteration of Chimney Heroes’ growth trajectory is the completion of a 3,000-square-foot training facility and a new, larger warehouse.
Chimney Heroes provides chimney inspections, sweeping, repair, masonry work and installation of gas and wood fireplaces. Wallace said the secret to the company’s growth and strength is his commitment to education.
All company technicians experience continuing education for excellence training, both internally and externally in an ongoing fashion. The construction of a dedicated training facility is the physical manifestation of years of investment in staff education and training.
“We have a manager on staff whose sole responsibility is training technicians in the field,” said Wallace. “Our company’s core values include professionalism and leadership development and my promise to my team is that I will provide everything they need to succeed and thrive in the chimney care business.
“We have a modern-day apprenticeship to tradesperson program, and we’re always looking to meet new serious candidates who’d like to study and work with us.”