
Glens Falls Business Journal
By Ann Donnelly
Colleen Carlson’s career at Saratoga Casino Hotel began long before the property added a luxury hotel, a premier steakhouse or a busy casino floor. At 15, Carlson sold race programs at the harness track where her mother also worked. Today, as director of sales, she oversees a thriving corporate and events business built on the property’s decades of expansion.
“I have a long history here,” Carlson said. “I started here when I was 15 years old, selling programs. I moved up the line and worked in the press box, doing all sorts of interesting things. It’s like home to me being here.”
The property’s evolution has reshaped Carlson’s sales portfolio. Years ago, the on-site restaurant Fortune’s regularly hosted 350 guests for lunch and dinner. Today it operates exclusively as a private-event space, reflecting the venue’s broader focus on large-scale hospitality.
“Through the whole changeover of getting a hotel, casino, it’s been a great ride,” Carlson said. “When we got the hotel, it made it more interesting. It really ramped up everything.”
Carlson now oversees multiple event spaces across the Saratoga Casino Hotel campus, including conference rooms, a ballroom, Morton’s The Steakhouse and the Vapor nightclub. A standout venue is The Lodge at Nelson and Crescent avenues, featuring a dark green exterior and Adirondack-style woodwork. A large tent installed on a stamped-concrete slab outside The Lodge allows the property to host larger weddings and galas.
“I do love the galas, and we use Vapor for special events too,” Carlson said, noting regular events like the Saratoga Builders Association showcase and the AIM Services Gala. “Vapor is a really driving factor in business.”








