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Month: January 2024

Warren County Positioning Itself To Combine Unique Lifestyle With Economic Prosperity

Posted onJanuary 22, 2024January 23, 2024
Jim Siplon, president and CEO, EDC Warren County
Courtesy EDC Warren County

By Jim Siplon

A wise mentor once told me, “If you can’t explain what you are doing and why you are doing it to your Grandmother, you don’t really understand your work like you think you do.” I have thought of that advice often as I am asked to help others understand the accelerating pace of change facing our business and collective communities. How would I explain to my now departed grandmother, a wise and kind woman who had lived through the Spanish Flu pandemic, the Great Depression and two World Wars by the time she was 35, what we do in our quest to position our area for long term success and have it make sense?

Perhaps by sharing the same ideas I do with our business and public leaders when I meet with them to discuss what economic development is and why it matters to them…we work together to build sustainable communities, and the economies that drive them. In this context, sustainability is an broader ambition than the somewhat more narrow environmental one that it is often used to describe. The Oxford Dictionary defines sustainability as “the ability to be maintained at a certain rate or level.” In other words, we endeavor to create working communities that have what they need to keep going, to endure and hopefully thrive. 

For a long time, we associated our role in this ongoing challenge as advocates for the investments needed, such as public infrastructure and attractors of employers. The idea was that critical assets such as roads, power, water and sewer systems would attract new or entice existing employers to create jobs that would, in turn, underpin our local economy with wages and our municipalities with tax base. While that is still true, we have learned that it is only part of the work that must be done to chart a path toward long term success.

Employers need more than roads and sewers. They need workers in a world where the overall population is aging and the workforce shrinking. Those workers in turn need housing to move into, transportation and child care, among other things. Increasingly, our economy also needs to acknowledge and meet the emerging needs of micro-business and individuals to attract this often unseen part of our overall panorama – things like broadband and entrepreneurial support to help these newer parts of our economy and community also contribute and thrive. More deeply engaging these often unseen but vital new residents and micro businesses is a key area of investment for us.

Read More

Personnel Briefs: January 2024

Posted onJanuary 22, 2024

Roohan Realty has announced that Laura Creazzo has joined the team as a Licensed Real Estate Salesperson. 

Ms. Creazzo was born in Kansas and has lived in five different U.S. states, Holland, and Germany as her dad is a retired Army Major. She graduated summa cum laude from Thomas University with a B.S. in Interdisciplinary Studies. 

Before moving to Saratoga Springs in 2023, she spent 11 years in Enterprise, Alabama, where she owned a bakery and a real estate brokerage, Wiregrass Home Heroes. 

Over the last three years she has had 166 successful real estate transactions and has been an active real estate investor. She specializes in residential real estate and is certified in military relocation. She has four children, enjoys spending time with family and going to the theater. 

Ms. Creazzo can be reached at 518.796.4399 or laura@roohanrealty.com. 

Roohan Realty, a tradition of excellence and trust since 1969, is now celebrating 54 years of successfully serving the community’s residential and commercial property needs. Located at 519 Broadway in downtown Saratoga Springs, Roohan Realty is the largest locally based and family-owned real estate company in the area with over 50 professionally licensed agents.

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The Saratoga County Chamber Of Commerce Names Chad Kiesow Chair Of Its Board

Posted onJanuary 22, 2024January 23, 2024
Chad Kiesow, Stewart’s Shops COO, is this year’s Saratoga Chamber Board Chairman.

Chad Kiesow, Chief Operating Officer at Stewart’s Shops Corp., has been elected the 2024 Chair of the Board of Directors of the Saratoga County Chamber of Commerce. Kiesow assumed this role on January 1, 2024, after Amy Smith of Saratoga Arms Hotel completed her one-year term as Chair of the Board and now becomes the Immediate Past Chair.

“I am honored to have the opportunity to lead the Saratoga County Chamber’s Board of Directors in 2024, a year that will undoubtedly be historic as our community prepares to host the Belmont Stakes this coming June,” Kiesow said. “Beyond working to maximize the economic and promotional opportunity for Saratoga resulting from this historic event, the Chamber will continue to be a visible and vocal promoter and advocate for our many small locally owned businesses via our SCORE small business counseling program, the Upstate of Business news segment in partnership with WNYT, and our award-winning Love Our Locals campaign. While Saratoga’s economy has outperformed many other communities in Upstate New York, we realize that the number one challenge facing local employers across every sector is our historic labor shortage and that is why the Chamber will focus much of its time and resources in 2024 on talent recruitment via our online Job Zone and expansion of our Live Like You’re On Vacation talent recruitment campaign.” 

The Saratoga County Chamber of Commerce’s Board has a total of 27 members. The Chair Elect for 2022 is Randy Metevier of BKind Strategies, who will become the Chair of the Board in 2025. The 2024 Vice Chair of the Chamber’s Board of Directors is Melissa Johnson of Target Distribution and the 2024 Treasurer and Secretary is Eric Hennessey of UHY Advisors. 

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Artificial Intelligence Useful Tool That Must Be Tempered With Authentic Human Connection

Posted onJanuary 22, 2024January 23, 2024
Neal Sandin, President of 643 Research is a full-service qualitative market research company.

By Neal Sandin

Artificial Intelligence (AI) has evoked both fear and excitement in the past year over its impact on the marketplace, economy, and our everyday lives. As a market researcher, my job is to discover ways for businesses, brands, and employees to add value to their interactions with consumers. However, in the face of a tool like AI that promises to expand in scope, reach, and capability in 2024 and the years to come, this can seem to be an insurmountable challenge. 

AI has moved into the popular culture and become democratic, thanks in large part to two key strengths. First, its uses and output are novel and exciting. Users now have more impact and control over this tool, with surprising, useful, and often eye-opening results. It can generate video, images, research papers and summaries, seemingly in the blink of an eye. Secondly, but perhaps even more importantly, it is convenient, as programs like ChatGPT have demonstrated. It is easily accessible and user friendly. Anyone can make something entirely novel in just a few minutes while walking down the street with a coffee in one hand and a smartphone in the other.

With these advances, there is also controversy. In 2023, the use of AI was one of the main points of contention in the 2023 writers’ and actors’ strikes. In addition, Marvel faced backlash for using AI during the credits of Secret Invasion. Book publishers have also been criticized for using AI for book covers, as was the case with Fractal Noise by Christoper Paolini. Much of this is depicted as not supporting creatives, and that is certainly a significant factor. However, there is more at play.

It is perhaps not coincidental that the rise in AI seems to correspond with the rise of the “Loneliness Epidemic.” More and more Americans across all ages and demographics are experiencing a sense of isolation, often with devastating effects. AI, a machine that responds to the user, may offer a sense of connection that so many need, fueling its popularity and uptake.

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The Northeastern Retail Lumber Association Elects Curtis Lumber’s Doug Ford Chairman

Posted onJanuary 22, 2024January 23, 2024
Doug Ford is vice president of Curtis Lumber Company.
Courtesy Curtis Lumber Co.

The Northeastern Retail Lumber Association (NRLA) has announced the election of Doug Ford, of Curtis Lumber Company, as the new Chair of the association. This election occurred during NRLA’s annual business meeting, coinciding with the LBM Expo at Mohegan Sun in Uncasville, Conn. Ford assumes the role following the two-year tenure of Nick Kuiken from Kuiken Bros. Inc. as Chair.

As a seasoned member of the NRLA and the Lumber and Building Material Dealers Foundation (LBMDF), Ford brings a wealth of experience and understanding of the industry to his new leadership position. With a passionate commitment to workforce development initiatives, he will help set the goals to support NRLA’s mission to enhance the business success of building material suppliers spanning from Maine to Washington, D.C.

Rita Ferris, President of the NRLA, expressed gratitude to outgoing Chair Kuiken. “Nick, alongside the Executive Committee and Board of Directors, has been a driving force behind NRLA’s extraordinary journey over the past two years. His dedication to the prosperity of the NRLA will be a legacy for future generations. Combined with this year’s record-breaking education initiatives, the expansion of our federal lobbying presence through the American Building Materials Alliance (ABMA), and a steady membership, the NRLA is noticeably stronger.”

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Saratoga Closet, An Upscale Consignment And Bridal Boutique, Relocates To The Wilton Mall

Posted onJanuary 22, 2024
Eliza DeRocker displays consignment items available at Saratoga Closet in the Wilton Mall..

By Christine Graf

Glens Falls native Eliza DeRocker has relocated Saratoga Closet, an upscale consignment shop and bridal boutique, to the Wilton Mall. Prior to opening in the mall in mid-December, Saratoga Closet was located at 38 Van Dam Street in Saratoga.

A graduate of the Fashion Institute of Technology, DeRocker has extensive experience in the fashion industry.  In addition to working as a handbag designer for Chanel, she had her own line of handbags and worked as a stylist for Lily Pulitzer. 

Around 2013, she returned to the Capital Region where she opened Glens Falls Bride and Gown at 56 Glen Street. Six months later, she opened Saratoga Closet on Van Dam Street. Albany Bride and Gown was followed by a bridal shop in Charleston, South Carolina. 

All four stores were closed during the early days of the pandemic and after COVID restrictions were lifted, DeRocker found it almost impossible to staff her New York stores. 

“No one wanted to come back to work,” she said. “I lost everybody. I held on as long as I could.”

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Businesses Are Seeking More Qualitative Results From Their Marketing Expenditures

Posted onJanuary 22, 2024February 5, 2024
Sara Mannix, president and CEO of Mannix Marketing.
Courtesy Mannix Marketing

By Sara Mannix

To best predict the leading stories of 2024, we must first look at and understand what happened in 2023.

Mannix Marketing has relationships with many other digital marketing agencies. In 2023, for the first time in a decade, we saw agencies that have been in business for years simply close their doors. Web development agencies were hit especially hard. Although a number of factors contributed to this, chief among them were that the easy money policies from 2020-2022 went away. Businesses these agencies served started to demand marketing that returned results. Under the increased spotlight some agencies struggled with showing returns.

We see the need for marketing agencies to provide demonstrated proof of their value as a trend that continues into 2024. For a web design and development company, this means they need to know that their clients will no longer be satisfied with just a pretty website. Websites will have to play a vital part in generating new leads and achieving company goals.

And we have seen this firsthand. At the same time some web development agencies have been closing their doors, the demand for search engine optimization (SEO) and paid search services has increased. Why? Because SEO and paid search marketing allow a business to be found by the customer who is searching for the exact product or service they offer. As businesses tighten up their marketing budgets, they will be more focused on results-oriented marketing that is both predictable and reliable. SEO and paid search are easy to justify in a marketing budget as both are trackable to the return on ad spend.

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Trading Card Hub Started At The Shirt Factory, Now Has Multiple Mall Locations

Posted onJanuary 22, 2024
Chad Phinney, owner of Trading Card Hub, shown at his Aviation Mall store location with a few of the Pokemon cards he has available.

By Christine Graf

Twenty-four-year old Queensbury native Chad Phinney was just 19 years old when he opened Trading Card Hub in the Shirt Factory in Glens Falls. At that time, he was selling sports trading cards on eBay.

“I was buying cards and reselling them, and I started making a lot of money doing it out of my parents’ basement. It just grew and grew until it got to the point where I had so many cards,” he said. 

“My store originally sold just sports cards, but everyone wanted Pokémon, so I started getting into that.”

After about one year in business, Phinney found himself in need of a bigger space. He relocated his store to the Aviation Mall, and the following year, he considered relocating for a second time to the Wilton Mall.

 “When I was renegotiating my rent for Aviation, I was in talks with Wilton. I ended up getting a good deal at Aviation and Wilton, so I decided to keep Aviation and open a second store at Wilton,” he said.

“A lot of the people who come to our Pokémon card trading events live in Saratoga, and they had been asking for a store there.”

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Coworking And Flexible Spaces Significant Part Of Office Trends In The Coming Year

Posted onJanuary 22, 2024January 23, 2024
Dorothy Rogers-Bullis is owner and president of drb Business Interiors in Saratoga Springs.

By Dorothy Rogers-Bullis

The keyword in workspace design for 2024 is going to be “flexibility.” Employees and employers alike are looking for solutions that give them an array of design, construction, and furniture options to choose from. A few examples:

Operable walls for multi-use spaces

In today’s work environment, putting 22 chairs around a conference table and only using the room for that one purpose is a waste of space and ultimately money. Instead of dedicating office square footage to a single function — like a large conference room — a more cost-effective option is to find multiple ways to use that same space, and operable walls are one simple solution. These walls are easy to move and can be reconfigured to utilize a space in many ways. Turn an area into a multifunctional space for work, meetings, dining, parties, or even a multimedia room.

Recreate your downtown office at home

Few good things came out of the pandemic, but many employees would argue that there is one: the flexibility to work from home. More and more people are working remotely or in a hybrid environment where they are in the office for part of the week and working from home the remainder. Given that an increasing number of work hours are being spent in home offices, people are putting a greater emphasis on functionality. In some cases, hybrid workers are even recreating their “downtown” office at home, using the same furniture and design esthetic so that on a video call, customers wouldn’t know if they are at home or in the main office.

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Entrepreneur’s Restoration Of Brill Manor Turns Historic Home Into Wedding And Events Venue

Posted onJanuary 22, 2024
A complete restoration has turned Brill Manor in Wilton into the area’s newest wedding and events venue.

By Christine Graf

In what has been his largest endeavor to date, local entrepreneur Michael Blaauboer has completed the restoration of The Brill Manor. Located at 683 Saratoga Road in Wilton, the property is one of the area’s newest wedding and event venues. 

Originally known as the Brill House, the home was built in 1850 by John Brill. The 31-acre property has changed hands many times over the years, and many locals remember it as the Pepper Turkey Farm. Famed LPGA golfer Dottie Pepper grew up there, and her father, former Major League Baseball Player Don Pepper, ran the farm after his father died. 

“Dottie’s parents have been extremely generous in sharing details of the property with me,” said Blaauboer.

In late 2020, Blaauboer acquired the historic property, one that had been neglected for years. The house was in a state of disrepair, obscured by overgrown foliage that rendered it invisible from the road.

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