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Category Archives: Cyber / Tech

$50 Million Available In NYS For Firms Developing Cyber Safety Programs

Posted onDecember 12, 2022

New York state has opened applications for $50 million to strengthen safety and security measures at nonprofit, community-based organizations at risk of hate crimes or attacks because of their ideology, beliefs, or mission. 

The funding is the greatest amount ever available through the program, state officials said. Nonprofit organizations that have previously received grants may now apply for new security projects, and for the first time, cybersecurity projects will be considered for funding. 

The state also announced $46 million in federal funding for 240 nonprofit organizations across the state facing an increased risk of terrorist attack. This critical funding will assist in strengthening the security of their facilities, as well as enhance overall preparedness.

“Hate has no place in New York, and we will continue to support organizations that are most vulnerable to vicious and violent attacks,” Gov. Kathy Hochul said. “With this new round of unprecedented funding, these at-risk facilities will be able to fund safety precautions, including cybersecurity projects, to protect vulnerable people from those who would lash out against them due to their ideology, belief or mission.”

Officials said the announcement came as hate and bias incidents persist throughout New York and federal authorities have warned of security threats in neighboring states targeting faith-based institutions. Hate crimes adversely and disproportionately affect entire communities, not just the intended targets. 

While the number of hate crimes reported to police in the state represents a small fraction of total crime, these incidents traumatize and instill fear in the greater community. New York state tracks these incidents separately from other crimes so trends can be monitored, and steps can be taken to prevent them from occurring in the first place, officials said.

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Local Company’s Technology Allows People To Make Digital Purchases Using Ring Finger

Posted onDecember 12, 2022
The Quontic Pay Ring is a payment technology that allows customers wearing the ring to conveniently wave their hand near a contactless terminal to make retail purchases.
Courtesy of BankWise

BankWise Technology, a Saratoga Springs developer of advanced custom programming for banks, announced that it has provided the system development, integration, and support for the nation’s first wearable payment ring launched by the award-winning digital bank Quontic. 

The Quontic Pay Ring is an innovative payment technology that allows Quontic customers wearing the ring to conveniently wave their hand near a contactless terminal to make retail purchases. Officials said the process is like tapping a credit or debit card and can be used worldwide at any payment terminal that accepts contactless payments. 

The launch of this product required significant development effort to integrate the systems, streamline the operational processes and implement the safeguards necessary to both deliver the rings and to ensure their usefulness once deployed, according to BankWise. It provided the code and systems to manage key components of the product including customer authentication, ring ordering, sizing and fulfillment, ring activation, inventory management, integration with the bank’s core system, and customer communication updates via email or SMS on the pay ring’s order status.

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ReWire Group Earns Certification As Vendor For National Minority Supplier Counci

Posted onDecember 13, 2021

ReWire Group, an energy advisory group in Saratoga Springs, has earned a new certification as a vendor for the National Minority Supplier Development Council (NMSDC).  The NMSDC advances business opportunities for certified Minority Business Enterprises (MBEs) and connects them to corporate members.

With more than 500 national corporate members that represent some of America’s largest public and privately-owned global companies, NMSDC is a key resource for procurement and purchasing agents in private and public organizations.  

NMSDC acts as a vital conduit between buyers and suppliers seeking to bolster diversity and minority business opportunities. In addition to public and private members, many hospitals, universities, and other regional buying institutions are local members of NMSDC’s 23 affiliated Regional Councils.

“As our business has developed and built a regional network of customers, ReWire is constantly seeking opportunities for collaboration and growth,” said Lee Evans, a partner in the company. “The NMSDC will further open that door to regional and national sales channels for our business, helping us to connect with buyers throughout the New York/New Jersey region as we offer competitively priced options that fulfill MBE procurement standards.”

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Making At-Home Work Stations Secure Helped Businesses Operate During Pandemic

Posted onDecember 13, 2021
Mike Tompkins is the IT director at myTechs in Clifton Park.

By Christine Graf

In the early days of the pandemic when non-essential businesses were forced to close, companies relied on information technology professionals to help keep their businesses running. 

According to Mike Tompkins, IT director at myTechs in Clifton Park, his company’s staff responded quickly in order to meet the need of customers. In addition to providing support and help desk services, myTech offers IT consulting, security, project management, virtualization, and disaster recovery.

“One of the biggest initial things that came up was how to support people to work from home because you do have people’s personal internet that they are using and maybe even their home computers in some instances,” he said. “We worked to make sure that employees are working safely when they aren’t in the office.”

Some customers had to purchase equipment and upgrade infrastructure, while others already had the necessary systems in place. Supply chain issues made obtaining IT equipment difficult. Tompkins said prices have increased 5-10 percent. 

“For the last few years, work from home has sort of been on the horizon,” he said. “A lot of our customers were working on this before COVID even hit because they wanted some kind of solution for employees who work out of state or are traveling constantly. We were already ramping up for this without knowing what was coming.”

During the shutdown, myTechs operated drop stations where customers picked up equipment. Everything was sanitized and only one person was allowed into the room at a time. 

“We did things like sending laptops home and making sure they had a nice workspace setup with two monitors in some cases,” said Tompkins. “We set it up for most our customers so that they felt like they really were working in their office and not just sitting at their dining room table doing work.”

When it came to ensuring data security, myTech employed the use of Virtual Private Network (VPN) connections. A VPN provides an extra layer of privacy and anonymity. 

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Saratoga County Agreement With Verizon Brings Wireless Service To Four Rural Towns

Posted onDecember 11, 2020December 14, 2020

Saratoga County has entered into an agreement with Verizon Wireless to bring wireless communication services to four communities in the Adirondack Park near the Great Sacandaga Lake.
The expansion of Verizon Wireless services will provide access to wireless phone and high-speed data services to Verizon customers including residents, visitors and first responders.
“I am proud to announce the agreement between Verizon Wireless and the County of Saratoga to bring Verizon cellular and Internet access to the communities of Edinburg, Day, Hadley and Providence,” said Preston Allen, Saratoga County Board of Supervisors Chairman.
In the past year, Verizon worked with the Saratoga County Office of Emergency Services to develop new wireless facilities in northern Saratoga County targeting rural communities, roads and recreational areas along portions of Great Sacandaga Lake and Sacandaga River.
County Emergency Services Commissioner Carl Zeilman said Verizon Wireless has co-located communications equipment and an antenna on existing county-owned communication monopoles and towers in the towns of Providence, Edinburg, and Day. Construction to co-locate equipment on the county-owned monopole site in the Town of Luzerne in Warren County is set to begin shortly.
The 4G LTE Verizon wireless voice and data services, which are either new and significantly improved, will be expanded into these areas including several miles along County Route 4 (North Shore Road) and County Route 7 (South Shore Road), and into the Hamlets of Edinburg, Batchellerville, West Day, Day Center, Lake View and Hadley.

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Communications Technology Like Zoom Is Helping Business People Meet During COVID

Posted onDecember 11, 2020December 14, 2020

By Jill NAgy The COVID-19 pandemic has changed the dynamics of how offices run and how business meetings are held as companies work to meet health and safety standards. “Everyone’s jumping on the Zoom,” said Rose Miller, head of Pinnacle Human Resources, an Albany company with an office in Saratoga Springs. Miller is quick...

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Business Report: Protect Your Biggest Investment

Posted onDecember 11, 2020December 14, 2020
Michael Cruz is president of Lighthouse Advisors LLC in Queensbury.

By Michael Cruz
When working on annual planning, we often look at the company’s strengths and its weaknesses. Most often, I see “our people” as a strength. I often see “bench depth” as a weakness.
My advice always is to build on your strengths. Then, do what is reasonable to mitigate your weaknesses. There is one simple thing you can do to reduce that bench depth pain. Invest in the people you already have. We already know that it costs less to keep our customers than it does to acquire new ones.
The same is true about the people that work for you. Hiring is difficult, it is expensive, and it is not a 100 percent solution. Many years ago, I worked for a very fast-growing software company. When I joined it, the company’s sales were $18 million. When I left, seven years later, sales topped $450 million.
One of the most stunning attributes of that industry was that we were all fairly young and inexperienced. We were a young company and we were a young management team. We worked to figure out our weaknesses and we brought in experts to address them. And that personal growth kept me loyal to the company even when I was offered more money to leave.
I outlasted every person that joined the company when I did. Many others quit. When asked why I stayed, I said the growth afforded me opportunities. Remember, it is cheaper to keep customers.
It is also cheaper to keep customers than it is to replace them. The same is true of employees. They are harder to find than customers. They are hard to train. The whole process is expensive. You want to keep your better employees. And your better people want to stay. They want to grow with you.

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AARP Report Says 26 Percent Of Those Over 55 Are Victims Of Cyber Identity Fraud

Posted onDecember 11, 2020December 14, 2020

A report in November from AARP shows that 26 percent of Americans aged 55-plus have been victims of identity fraud, according to the organization.
However, more are taking additional precautions to prevent losses of personal information, as 29 percent have placed credit freezes on their credit bureau information following an identity theft incident. More than half have enrolled in identity protection or credit monitoring services, the report said.
The report, “Identity Fraud in Three Acts,” was developed by Javelin Strategy and Research and sponsored by AARP.
“Older Americans are leading more digitally infused lives, with two-thirds using online banking weekly, so it’s encouraging to see that many are taking proactive steps to protect their identity following a data breach,” said Kathy Stokes, director of AARP Fraud Prevention Programs. “Passwords still represent a security threat, however; using repeated passwords across multiple online accounts makes it easy for criminals to crack one of them so that all of your accounts, including financial accounts, become accessible.”
According to the report, consumers 55-plus want to bank using stronger security authentication. Roughly 90 percent state a desire to use more fingerprint scanning, and 80 percent view facial recognition capabilities as trustworthy forms of technology for financial transactions and private business matters.
The report also said identity fraud victims age 65-plus do not necessarily change how they shop, bank or pay following a fraudulent event, with 70 percent exhibiting reluctance to change familiar habits.

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Mountain Media Expanded Data Center Assures Protection In Power Failures, Disasters

Posted onDecember 5, 2019December 6, 2019
Bob Priest, CEO of Kincaid Network Solutions, left, and James Curley, CEO of Mountain Media, pose in the new Mountain Media offices in Ballston Spa.
©2019 Saratoga Photographer.com

Mountain Media, a website development firm, has expanded to provide fully redundant data centers with near-instantaneous connections and automatic switchover services.
According to the company, the expansion assures clients’ ecommerce and other mission-critical applications remain accessible in power failures or other disasters.
The firm, which recently moved its offices to 1252 Saratoga Road, Ballston Spa, from Saratoga Springs, took in a capital partner to assist in developing the data center. Working with Kincaid Network Solutions, Mountain Media now offers what it calls “one of the best-connected and most-scalable web hosting environments on the Eastern Seaboard.”
“We have a long history of working collaboratively with Kincaid Network Solutions and its founder, Bob Priest,” said Mountain Media President and CEO James Curley. “We’re pleased to work with Kincaid as we move our hosting capabilities to the next level for mid-tier ecommerce and business application websites.”

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Adirondack Trust App Allows Customers To Get Discounts At Various Local Businesses

Posted onDecember 5, 2019December 6, 2019
Celia Vincek of Adirondack Trust Co. uses her company’s new Beyond Savings app on her phone, which allows people to get discounts when shopping at participating local businesses.

By Christine Graf
Adirondack Trust Co. has launched a free smartphone app that provides consumers with the opportunity to receive discounts and other perks at participating local businesses.
The app, called Beyond Savings, uses customized software developed by a third party provider.
According to Adirondack Trust Executive Vice President Charles Wait, it was Robert Ward who first came to him with the idea for the app. Ward is vice president-marketing manager at the bank.
“I knew we needed a rewards program, and Rob came to me with the idea,” said Wait. “It was very easy to say ‘yes’ to. It uses technology to provide local shopping rewards. If I go to one of the vendors on our list—Forno Bistro for example—and I have the app on my phone, I can get a discount. So that benefits not only the user but also the merchants who are our customers. It’s a nice partnership.”

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