By Jim Marco
In the 1920s and 1930s, Elton Mayo conducted a series of experiments at the Hawthorne Electric Plant near Chicago. The study was intended to find out how different aspects of the work environment, like lighting, the timing of breaks and the length of the workday affected worker productivity.
The hypothesis was to see if changes in these environmental factors could increase productivity. The researchers found that productivity increased, for a while, and returned to normal once the experiment was over. This became known as “The Hawthorne Effect.”
We read a lot today about the new workplace; flexible office space, fully stocked kitchens, ping pong tables, bean bag chairs, stand up desks, even bringing dogs to work. Employers are trying to copy the superficial trappings of really successful companies like Google and Apple. They hope that these trappings will create a “culture” that will allow them to achieve some terrific level of success.
It won’t, and these programs will be abandoned, because the companies will not get the desired productivity or engagement boost from their workforces. Like Hawthorne electric, the effect is only temporary.
By Tammy J. Arquette, Esq.