
Courtesy Saratoga County Chamber of Commerce
By Todd Shimkus
I first heard the phrase “building a plane while flying it” on April 2, a teleconference was organized for local banking leaders to discuss the roll out of the PPP program.
The next day, local banks and their employees would begin helping thousands of local businesses to get these loans. These loans, if used correctly, would be forgiven. But as this teleconference began, the SBA had not given the banks a set of rules to follow or an application to use.
To describe the situation, Steve Bulger, regional administrator for the U.S. Small Business Administration’s Atlantic Region, said, “Look everyone. We’re trying to build a plane while flying it.”
He noted that this meant we all needed to do the best we could with the information we had. Everyone on the call wanted to get this money into the hands of local businesses.
We all agreed this was vital. They’d have an application. They’d have rules. If they needed to be changed, the SBA would change them as we went forward. Over time, in fact, they did. The next round of PPP loans will have different rules than this first round. It’s been improved over time.
In 2020, you could have used this quote for virtually everything. Every employer, nonprofit, and public agency had to build their own plane while flying it. I think every family and every individual was doing the same. Our way of life changed.
Our way of conducting business changed. We’re using telemedicine more than ever before. Our children are being educated differently. We’re doing take-out more than ever before. We celebrated birthdays and holidays different this year. We’re wearing masks and social distancing. What we can do or should do is changing all the time.



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