
By Rod Bacon
An area law firm has expanded to better serve its clients.
Whitson Law PLLC, headquartered in Elizabethtown with a satellite location in Saratoga Springs, recently opened offices in Plattsburgh and Albany.
Founded in 2009 by Debra Whitson, Esq., the firm specializes in all aspects of family law.
“We believe every individual and family should have options to avoid the acrimony, uncertainty, and cost of letting courts determine their fate and their children’s future,” said Whitson. “What we offer our clients is unique, and we want to reach as many people as possible who would benefit from our services.”
All members of the team, from the attorneys to support staff, are trained to assist clients navigate the often choppy waters of a family in distress. Practice areas include divorce, family offense, child custody, child support, separation agreements, grandparents’ rights, prenuptial agreements, and protective orders. At the other end of the spectrum is adoption advice for couples wishing to add to their families.
According to Director of Sales & Marketing Karlien Haese, the firm operates on an appointment-only basis. When a consultation is requested an attorney and appropriate support staff travel to the office most convenient for the client.
“That is why we opened the two new offices,” she said. “We were getting a lot of inquiries from those areas so we knew the demand was there.”
Before a negative approach is undertaken, Whitson always recommends mediation, which can keep the litigants out of the courtroom. This can be done either through personal consultation with a mediation specialist or by utilizing Mediated Online Solutions, LLC, an arm of the firm operated by Whitson and John J. Haverlick, LCSWR.
The firm offers what is termed client concierge service, where clients are assigned a dedicated staff member who helps them with paperwork and provides regular updates on the status of their case. This allows the attorney assigned to the client to concentrate on providing the best possible representation.
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